FLU VACCINATIONS ARE STILL AVAILABLE
IF YOU ARE AGED 65 OR OVER OR IN AN 'AT RISK'
CATERGORY PLEASE CONTACT RECEPTION (AFTER
2PM) TO BOOK YOUR FLU VACCINATION
We are very pleased to annouce the arrival of Dr Michele Giorgi who will replace Dr Bond from 1 October 2015. Dr Giorgi is a newly qualified GP, who trained locally in Salisbury, most recently having been working at Harcourt Medical Practice. We are very excited to have been able to get him on board and really look forward to working with him. He comes highly recommended and we are sure he will be a hugely valuable member of our team for years to come.
We would like to welcome our new business manager, Mr Peter Hicks. We are sharing Peter with two other surgeries, Endless Street and St Ann Street and to also welcome our new receptionist, Debbie, who has joined our reception team.
We are very proud to have been awarded a GOLD PLUS AWARD from the Wiltshire Investors in Carers GP accreditation scheme for our work with Carers for 2014-2015.
Your health record and sharing of information
Your health record includes your medical history, details about your medication and any allergies you may have.
At a time of emergency or crisis it’s important that clinicians can securely access your recent medical history so that they can understand the best way to help you.
This means that if you need to see an out of hours doctor, Access to Care, Wiltshire Community Health Services or require treatment at an acute hospital for example, your health records can be quickly and easily accessed by clinicians to help tailor the medical support you need.
Your information will only be shared with other healthcare services if you give your explicit consent.
You will only be asked to share your medical information if the clinician feels it will benefit your care.
If you don’t want a clinician from another healthcare service to be able to view your health record, you can say so at the point at which the clinician asks you.
Your information will only be used by the clinician to help determine the most appropriate medical support for you. Your health records won’t be shared with any other organisation or used for any non-clinical need.
If you have any concerns or need further information, please speak with your practice or contact Wiltshire Clinical Commissioning Group on: WCCG.firstname.lastname@example.org
Patient Advice and Liaison Service: 0300 123 2103
Please be aware we are unable to respond to clinical matters via e-mail.
FRIENDS AND FAMILY TEST
We hope you will spend a few moments completing our Friends and Family Test (see under quick links) as we are always looking for ways to improve our service to all of our patients and your feedback is important to us
Please click on the link below to see the full results, patients comments and response from the surgery
Thank you to everyone for completing our Friends and Family Test form
ON LINE SERVICES
You can now book and cancel your appointments and order your repeat presriptions 'ON LINE'
Please click on the links below
While using SystmOnline to book an appointment or order your repeat medication you will now be able to access your Summary Care record for allergies and medication
If you wish to have access to SystmOnline please call in to reception with valid identification, such as a photo driving licence, passport or bus pass and proof of residency, such as a utility bill, and complete our Access online form
STATEMENT OF INTENT
IT/ELECTRONIC PATIENT RECORDS
STATEMENT OF INTENT FOR
THREE SWANS SURGERY
New contractual requirements came into force from 1st April 2015 requiring that GP practices should make available a statement of intent in relation to the following IT developments:-
Electronic Appointment Booking
On line Booking of repeat prescriptions
Summary Care Record
Patient Access to the detailed information from the medical record.
The Three Swans Surgery now offer to our patients all of the requirements under the GP contract relating to IT developments and are working closely with our Clinical System Suppliers to allow patients to access the detailed information from their medical record. It is our intention to have this development available to our patients by 31st March 2016.
PATIENT PARTICIPATION GROUP
ANNUAL REPORT 2014/2015 IS NOW AVAILABLE
Please click on the link below
The Three Swans Surgery is very proud to have a Patient Participation Group. The Group meets approximately four times per year and organises educational events and helps the surgery by offering their opinion on ways we can maintain our high standard of service.
We are always looking for new members to join our Patient Participation Group and or our e-mail Patient Reference Group. For more information look under 'Patient Group' under Further Information.
The Three Swans Surgery is now regulated by the
Care Quality Commission to provide care.
Please see under 'Further Information' to find out more about CQC
(Site updated 11/02/2016)