FLU VACCINATIONS NOW AVAILABLE
IF YOU ARE AGED 65 OR OVER OR IN AN 'AT RISK'
CATERGORY PLEASE CONTACT RECEPTION (AFTER
2PM) TO BOOK YOUR FLU VACCINATION
WEDNESDAY 16 DECEMBER 2015
METHODIST HALL ST EDMUNDS CHURCH STREET
EVERYONE WELCOME PLEASE LET RECEPTION KNOW IF YOU ARE ATTENDING
For more information see Patient Participation Group under 'Have your say'
We are very pleased to annouce the arrival of Dr Michele Giorgi who will replace Dr Bond from 1 October 2015. Dr Giorgi is a newly qualified GP, who trained locally in Salisbury, most recently having been working at Harcourt Medical Practice. We are very excited to have been able to get him on board and really look forward to working with him. He comes highly recommended and we are sure he will be a hugely valuable member of our team for years to come.
We would like to welcome our new business manager, Mr Peter Hicks. We are sharing Peter with two other surgeries, Endless Street and St Ann Street and to also welcome our new receptionist, Debbie, who has joined our reception team.
We are very proud to have been awarded a GOLD PLUS AWARD from the Wiltshire Investors in Carers GP accreditation scheme for our work with Carers for 2014-2014.
Please be aware we are unable to respond to clinical matters via e-mail.
FRIENDS AND FAMILY TEST
We hope you will spend a few moments completing our Friends and Family Test (see under quick links) as we are always looking for ways to improve our service to all of our patients and your feedback is important to us
Please click on the link below to see the full results, patients comments and response from the surgery
Thank you to everyone for completing our Friends and Family Test form
ON LINE SERVICES
You can now book and cancel your appointments and order your repeat presriptions 'ON LINE'
Please click on the links below
While using SystmOnline to book an appointment or order your repeat medication you will now be able to access your Summary Care record for allergies and medication
If you wish to have access to SystmOnline please call in to reception with valid identification, such as a photo driving licence, passport or bus pass and proof of residency, such as a utility bill, and complete our Access online form
STATEMENT OF INTENT
IT/ELECTRONIC PATIENT RECORDS
STATEMENT OF INTENT FOR
THREE SWANS SURGERY
New contractual requirements came into force from 1st April 2015 requiring that GP practices should make available a statement of intent in relation to the following IT developments:-
Electronic Appointment Booking
On line Booking of repeat prescriptions
Summary Care Record
Patient Access to the detailed information from the medical record.
The Three Swans Surgery now offer to our patients all of the requirements under the GP contract relating to IT developments and are working closely with our Clinical System Suppliers to allow patients to access the detailed information from their medical record. It is our intention to have this development available to our patients by 31st March 2016.
We now use The Electronic Prescription Service (EPS) to produce your prescription. This is an NHS service and gives you the chance to change how we send your prescriptions to the pharmacy of your choice.
What it means for you:
- You will no longer need to collect your paper prescription from reception, instead we can send it electronically to the pharmacy of your choice.
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long at the pharmacy, as they will receive your prescription automacially from us, so they can have your medication or appliances ready before you arrive.
How to get your prescriptions electronically:
If you do not already have your prescriptions automactically sent by us, to a pharmacy of your choice, simpy let reception know which pharmacy you would like your prescriptions sent to. You will still receive a request slip to order any future medication or you can use our 'on line' ordering service.
For more information about EPS please click on the link below
Download the patient information summary sheet in English (PDF, 52.8kB) ( translated language versions available ).
NHS ENGLAND CARE.DATA
Following the recent changes in the GP contract practices are under a lawful obligation under the Health and Social Care Act to provide patient data to the Health and Social Care Information Centre (HSCIC) (ie where national research is being undertaken). We are also obliged under the Data Protection Act to protect your data. It is important you are aware of these changes in the law. We have not provided blanket approval for extract of patient data from our clinical systems and consider each request on its merit. The information provided may be used in research to improve future health or to improve the functioning of the health service.
- This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.
- This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
- You have a choice. If you are happy for your information to be used in this way you do not have to do anything.
- If you have any concerns or wish to prevent this from happening, please speak to practice staff.
- More information can be found here: www.nhs.uk/caredata
- If you wish to opt out please click here to complete the opt out form and send into the surgery who will code your medical record.
PATIENT PARTICIPATION GROUP
ANNUAL REPORT 2014/2015 IS NOW AVAILABLE
Please click on the link below
The Three Swans Surgery is very proud to have a Patient Participation Group. The Group meets approximately four times per year and organises educational events and helps the surgery by offering their opinion on ways we can maintain our high standard of service.
We are always looking for new members to join our Patient Participation Group and or our e-mail Patient Reference Group. For more information look under 'Patient Group' under Further Information.
The Three Swans Surgery is now regulated by the
Care Quality Commission to provide care.
Please see under 'Further Information' to find out more about CQC
(Site updated 25/11/2015)